Cashier – William . Irvin

Summary/Objective

A Cashier’s primary role is to provide guests with outstanding customer service for the gift shop and ticket sales aboard the retired ore ship, the William

A. Irvin.

This position is part-time with a schedule based on the primary tourist season. The Cashiers are expected to work variable shifts and must be available to work weekends. Approximately

8-30 hours per week. This schedule is subject to change.

Cashiers must provide their own khaki or dress slacks or long shorts (jeans are not allowed). The DECC will provide polos or t-shirts with the William

A. Irvin logo.

(Reasonable accommodations may be made for individuals with disabilities.)

• Greet guests with a friendly disposition as they enter or exit the William
  
  A. Irvin
• Answer guest questions regarding the William
  
  A. Irvin tours, merchandise, and other local Duluth attractions
• Check inventory for pricing and quantity accuracy
• Handle cash, credit, or check transactions
• Responsible for maintaining accuracy of the cash drawer
• Maintain receipt records and report to supervisor
• Responsible for helping keeping the ship clean and tour-ready
• Assist team and/or other departments with tasks, including light cleaning, moving chairs, merchandise, or signage, and other event or tour related functions
• Create and maintain a professional and hospitable appearance and atmosphere
• Ability to maintain a cheerful disposition while quickly and courteously responding to guests
• Ability to contribute to building a positive team spirit and working well with others
• Ability to show respect and sensitivity for cultural and personal differences
• Ability to apply supervisory feedback to continuously improve performance
• Ability to deal with frequent change, delays, or unexpected events
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak effectively one on one and before groups of guests

None

While performing the duties of a Cashier, you are regularly exposed to outside weather conditions and warm and/or humid areas. You may be exposed to high places, narrow passageways and steep stairs. The noise level in the work environment is usually moderate.

Cashiers are regularly required to stand, walk, talk and hear. You must occasionally lift and/or move up to 25 pounds. This position will require someone that is able to sit or stand for many hours at a time.

No

• There are no minimum education requirements for this position

• Sales or cash handling experience
• Customer service or knowledge of the Duluth area

• Must be 16 years of age or older
• Successful completion of reference checks
• Successful completion of a background check
• Successful completion of a drug test, if applicable

The DECC uses USCIS Form I-9 to verify the identity and employment authorization of individuals hired for employment. On the form, an employee must attest to his or her employment authorization. The employee is required to present the DECC with acceptable documents evidencing identity and employment authorization at the time of hire. The DECC will examine the employment eligibility and identity document(s).

The list of acceptable documents can be provided by Human Resources.

This position is s means if you are offered the position and accept, your employment with the DECC is for an indefinite period of time and it is subject to termination by you or the DECC, with or without cause, with or without notice, and at any time. Nothing in this job description or any other policy of the DECC shall be interpreted to be in conflict with or to eliminate or modify in any way, the at will employment status of this position.

The at will employment status of an employee of the DECC may be modified only in a written employment agreement with that employee which is signed by the Executive Director or the Chair of the DECC Board of Directors.

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