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Operations Attendant – Campground & Guest Services

Job in Duluth, St. Louis County, Minnesota, 55806, USA
Listing for: Spiritmt
Part Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Recreation & Leisure
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

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Operations Attendant – Campground & Guest Services

Operations Attendant – Campground & Guest Services

Duluth
• Campground

Full-time, Part-time, Temporary

Description

Now Accepting Applications!

Hiring begins April through June 2026!

SUMMARY/OBJECTIVES

The Campground Attendant at Spirit Mountain is a position essential for the efficient operation of the Campground & Guest Services. This role involves managing reservations, providing guest services, maintaining campground facilities, and ensuring a positive guest experience. The Attendant will play a key role in ensuring a pleasant and safe camping experience for all guests.

ESSENTIAL DUTIES and RESPONSIBILITIES
  • Process camping reservations using the online system, by phone, or through direct guest interaction.
  • Maintain and update reservation system records.
  • Greet guests, manage check-ins and check-outs, guide campers to their sites, and inform them about campground rules and safety.
  • Engage with guests to answer queries and resolve complaints through various communication channels (telephone, email, in-person).
  • Conduct sales transactions, handle cash and credit card receipts, and maintain accurate business records.
  • Assist with inventory management and stocking of products and merchandise.
  • Perform general maintenance duties, including landscaping, mowing, trimming, and ensuring cleanliness of the campground.
  • Adhere to safety protocols and contribute to a friendly and engaging experience for guests, maintaining a clean and organized work environment.
  • Collaborate with fellow employees and other departments as needed.
Requirements MINIMUM QUALIFICATIONS
  • 18 years of age or older.
  • Basic understanding of customer service principles and ability to work in a team.
  • Ability to work flexible hours, including weekends, evenings, and holidays.
  • Strong communication skills and ability to interact positively with guests.
  • Physical ability to perform maintenance tasks and work in various weather conditions.
DESIRED QUALIFICATIONS
  • Experience or interest in hospitality or campground operations.
  • Familiarity with reservation systems and basic computer skills.
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