Guest Services Agent

*
* Job Description:

*
* Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination. The position provides patient information and secures wheelchairs and interfaces with volunteers who assist with hospitality and escorting.

The position gives information and/or has knowledge of the Essentia campus and additional resources regarding the main campus. The position may provide information on basic community resources, including lodging, bus service and taxi service.

Work Experience:

East Market:

Preferred 1 year experience in an Information/Hospitality Desk or customer service environment.

** Education

Qualifications:

*
* No educational requirements.

** Licensure/Certification

Qualifications:

*
* Certification/Licensure Requirements:

+ Basic Cardiac Life Support (BCLS) certification within 6 months of hire

Employee Benefits at Essentia Health:
At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.

To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at .

*
* Job Location:

** Building B - St Marys Medical Center

** Shift Rotation:
** Day/Eve Rotation (United States of America)

** Shift Start/End:**  /

** Hours Per Pay Period:*
* ** Compensation Range:**  $15.97 - $23.81 / hour

** Union:
** DC USWA Main & Neighborhoods (DCUMN)

** FTE:
** 1

** Weekends:*
* ** Call Obligations:*
* ** Sign On Bonus:*
* It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.