Customer Care Representative

Customer Care Representative
In-Office Position (Non-Remote) Why Join DBS?

At DBS, we foster a trusting, respectful, and fun family culture where you’ll feel valued and supported. As a regional leader in basement waterproofing, foundation & crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions, we are looking for a dedicated Appointment Center Representative to join our growing team.

• A great company and team to be proud of
• Competitive compensation: $40,000–$45,000 per year
• Comprehensive benefits package, including:
  Health, Vision, and Dental insurance, Health Savings Account (HSA), 401(k) with company matching, Short-term disability, Monday - Friday Schedule, Paid time off and paid holidays, The best software, tools, and training to set you up for success, Opportunities for professional growth and advancement

• Customer service experience – you love helping people and solving problems
• Strong telephone and interpersonal skills
• Ability to communicate effectively through both verbal and written
• Basic computer skills and knowledge

Vision: A world where every family lives in a healthy, safe, and comfortable home!

Mission:
Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!

Values:
Positive, Teamwork & Humble

All offers are contingent on submitting to and passing a thorough background check prior to starting.

For more information about our company, visit

DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply!

If you take pride in delivering exceptional customer service and want to be part of a supportive, high-energy team, we’d love to hear from you!

Apply today to join DBS as our new Customer Care Representative!