Warranty & Parts Specialist

3 weeks ago Be among the first 25 applicants

The Parts and Warranty Specialist is responsible for proper inventory stock and warranty processing. These duties include but are not limited to ordering, sourcing, shipping, receiving, stocking, and inventory accountability for the Factory Service Center. Filing warranty claims and identifying, controlling, segregating and maintaining all tools to a serviceable or unserviceable category as designated. They are also responsible for maintaining warranty records, communicating with other departments and vendors status of parts.

This person is also responsible for shipping core parts back to vendors for credit and disposing of scrap parts.

• Order parts from multiple vendors to include the best shipping method for the company and maintenance needs.
• Communicate inventory levels, order status and tracking of parts to leads and supervisor.
• Inspect received parts condition and input into computer-based inventory system accurately with all necessary documentation and pricing.
• Maintain policy and procedures of Management and Control of Core and Warranty Procedures.
• Fill Warranty Claims with multiple vendors and return Cores when requested.
• Ship parts to customers and warranty returns with all appropriate paperwork accurately.
• Scrap non-repairable parts based on a list of criteria.
• Send parts out for repair to Cirrus and/or third‑party vendors based on need.
• Add warranty credit to Work Orders.
• Keep training current to maintain certifications for handling parts and shipping.
• Perform quarterly and yearly counts of parts to ensure accuracy.
• Follow regulatory rules for receiving and handling parts, including sensitive electronics and ATF regulated items.
• Develop and implement processes and procedures as needed.

• Ability to work unsupervised and a self‑starter.
• Strong communication skills, written and verbal when interacting with team face‑to‑face electronically.
• Great organizational skills with the ability to prioritize and work independently, attention to detail, meet deadlines, multitask, and balance assignments.
• Interpersonal skills with the ability to work with a team of dynamic individuals and remain professional through stressful situations.
• Basic proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint & Access).
• Understanding of aircraft parts is preferred.

• Manage complexity:
  Makes sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems.
• Cultivate innovation:
  Creates new and better ways for the organization to be successful.
• Plan and align:
  Plans and prioritizes work to meet commitments aligned with organizational goals.
• Communicate effectively:
  Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
• Interpersonal savvy:
  Relates openly and comfortably with diverse groups of people.

• 401(k) Plan:
  Dollar‑for‑dollar match up to 5% after 90 days, with 100% vesting.
• Employer‑Paid Coverages:
  Group term life, short‑ and long‑term disability insurance.
• Comprehensive Health Coverage:
  Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking:
  With rewards for meeting health goals.
• Generous PTO: 100+ hours accrued within the first year.
• Employee Referral Bonus:
  For referring talented candidates.
• Career Development:
  Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts:
  Access to partner and marketplace discounts.
• Community & Engagement:
  Company and employee clubs at various locations.

These benefits are designed to support your well‑being, growth, and enjoyment at Cirrus!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug‑free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

Entry level

Full‑time

Sales and Business Development

Airlines and Aviation

Referrals increase your chances of interviewing at Cirrus Aircraft UK Ltd by 2x