Vice President Business Operations

Overview

Arista Information Systems, a subsidiary of Meridian Cooperative, is seeking a Vice President of Business Operations to lead and scale enterprise-wide operations during a period of continued growth and transformation. This role is a key member of the senior leadership team and is responsible for translating strategy into operational excellence while delivering exceptional customer outcomes.

The VP, Business Operations will provide strategic direction and operational oversight across multiple functional areas, including print and mail production, customer and product support, application development, and implementation
. This leader will drive scalability, efficiency, financial performance, and customer satisfaction—while ensuring alignment with Arista’s strategic objectives and long-term growth plans.

• Set the operational strategy by developing and executing plans, policies, and procedures aligned with Meridian Enterprise’s vision and business goals
• Drive operational excellence by streamlining processes, optimizing resources, and identifying continuous improvement opportunities across all functions
• Strengthen customer relationships and ensure service level agreements are consistently met or exceeded
• Oversee day-to-day operations across print and mail production, strategic planning, purchasing, and administrative functions
• Establish and refine vendor and pricing models, ensuring strong partnerships, cost efficiency, and long-term value
• Maintain strong internal controls that promote accountability, transparency, and compliance
• Partner cross-functionally with department leaders and executives to support enterprise-wide planning, problem-solving, and execution
• Lead and develop teams by setting clear goals, defining competencies, building development plans, and fostering a culture of accountability and collaboration
• Build scalable organizations with the right talent, structure, and leadership capability to support growth
• Promote innovation and thought leadership, encouraging new ideas, creativity, and forward-thinking solutions
• Represent the company externally at industry conferences and networking events
• Ensure compliance with all Meridian corporate policies and procedures
• Travel as needed and perform additional responsibilities as assigned

• Bachelor’s Degree in Business Administration or a related field (required)
• 12+ years of experience in print and mail operations, including at least 5 years in a senior leadership role
• Proven success managing large-scale print and mail operations with a strong focus on efficiency, quality, and cost control
• Deep knowledge of USPS regulations and mailing standards
• Proficiency with print and mail production technologies and supporting software

• Advanced critical thinking, strategic planning, and analytical capabilities
• Demonstrated ability to develop and execute operational strategies that achieve business objectives
• Strong knowledge of project management methodologies and best practices
• Exceptional leadership and interpersonal skills, with the ability to inspire, motivate, and develop high-performing teams
• Excellent written and verbal communication skills
• Strong organizational skills with keen attention to detail
• Ability to translate complex requirements into actionable solutions
• Solution-oriented, innovative, and proactive mindset
• High adaptability in fast-paced, evolving environments with competing priorities
• Proficiency in Microsoft Office tools (Word, Excel, Outlook)

• Outstanding Medical/Dental/Vision
• Education/Training Reimbursement
• On-Site Education Courses
• Flexible Spending Account
• Health/Wellness Reimbursement
• Excellent Life and AD&D insurance
• Paid Time Off:
  Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 10 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
• Volunteer Time: 8 hours per year
• Retirement:
  Following one year of eligible service, the Company contributes to an Employer basic contribution of 7% of base salary. Employees are 100% vested in Company funded contributions from the date they enter the plan.

We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.