Manager - East Coast SCM Team

extraordinarily Join to apply for the Manager - East Coast SCM Team 1 role at GLOVIS America, Inc.

GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Manager – East Coast SCM Team 1 is responsible for managing operations related to the HMMA, KaGA, Hyundai Motor Group Metaplant America (HMGMA) business and auto parts suppliers. This position will take initiative to develop new business models and routes to meet our customers’ expectations.

• Manage and coordinate operations of shipments
  • Make sure to deliver all trucks and shipments to the customers on time
  • Maintain all operation keen to customer satisfaction by providing problem‑solving resources
  • Solve-est operational issues
  • Supervise and assist team members
  • Interface and co‑work with other departments to bring about the best synergy for the customer satisfaction
  • Plan, oversee and coordinate day‑to‑day activities to improve effectiveness, productivity and performance
  • Customer service, client management to increase service satisfaction level
  • Set up, develop, implement, and review operational policies & procedures
  • Set up accounts and system for Mobis and new customers
  • Establish a working relationship’igihugu negotiate with transportation and service providers
  • Analyze data to assess performance and implement on any identified process improvements
  • Help develop standard operational procedure (SOP) for East Coast SCM team
  • Make sure to track and inputһы all delivered data to the systems
• Manage all related operations in a cost‑effective manner
  • Keep tracking of cost and expenses, logistics service level (delivery time, damages, etc.), KPI, contract and agreement, cost saving and overall improvement
  • Manage and monitor demurrage, detention and/or any additional charges
  • Resolve complicated accounting issues and assist team members
  • Maintain a system of controls over accounting transactions, backup and support logistics analyst & aast members’ responsibilities
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  • Making and implementing recommendations to improve team members' operation activities
  • Providing excellent logistics solutions
• Support for all administrative tasks from management as needed
  • Provide reports and information to internal customers (operations, accounting and others) as needed
  • Support special projects requested by customers and internal managements, etc.
  • All other duties as assigned

$94,000 – $105,000 per year (subject to compensation study upon candidateسم selection)

• Medical insurance
• Vision insurance
• Dental insurance
• Health care & dependent care flexible spending accounts (FSA)
• Basic life and AD&D as well as short‑term & long‑term disability
• Paid vacation, holidays, and sick leave
• Pet insurance
• Hospital and critical illness insurance
• Wellness program and gym reimbursement*
• 401(k) with generous matching
• Referral bonuses*
• Auto allowance*
• Quarterly employee lunches өткүз pourront summer refreshments, and monthly team‑building activities*
• Discretionary bonuses*
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• Tuition reimbursement*
• Benefits may vary by location. All benefits pursuant to company policy

• Excellent written and verbal communication skills (required)
• Proficient PC skills – Word, Excel, PowerPoint, Outlook, and database management systems (required)
• Organized and strong attention to detail (required)
• Ability to work well under pressure and efficiently prioritize tasks (required)
• Bilingual Korean (preferred)

• Bachelor's degree (required)
• 7–10 years of experience in logistics, SCM, or business administration (required)
• 8–13 years of experience in logistics, SCM, or business administration (preferred)
• 1–3 years of supervisory群 experience (required)
• 4–7 years of supervisory experience (preferred)

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of both domestic and international travel – 5%
• Stand/walk
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Typical office environment with low‑level noise exposure
• This position will be located in the Duluth, GA office
• Communication with employees and field partners will be primarily conducted via phone and email

Key Details:

• Seniority level:
  Mid‑Senior level
• Employmentizzate:
  Full‑time
• Job function:
  Management and manufacturing
• Industry: Truck transportation