Sr. Technical Program Manager

Neptune - HQ, 1600 Alabama Highway 229, Tallassee, AL 36078, USA

We are seeking a highly experienced and results-oriented Senior Program Manager to join our PMO team with a focus on Enterprise Applications. In this pivotal role, you will be responsible for leading and overseeing the successful delivery of multiple complex projects within our Enterprise Application landscape. You will work closely with diverse stakeholders, including Product Owners, business representatives, and technical teams, to drive the evolution of our enterprise applications, encompassing enhancements, upgrades, and the implementation of new solutions.

• Strategic Program Leadership: Develop, manage, and execute comprehensive program plans for Enterprise Applications initiatives, ensuring alignment with organizational strategic goals and objectives.
  • Initiating: Define and authorize projects, establish charters, and identify key stakeholders.
  • Planning: Develop detailed project plans, scope statements, schedules, and budgets.
  • Executing: Lead and manage project teams, coordinate resources, and ensure task completion. Track project progress, manage variances, implement corrective actions. Formalize project acceptance, document lessons learned, and transition deliverables.
• Requirements Management: Collaborate with Product Owners and business representatives to meticulously document current and future requirements for application enhancements, upgrades, and new implementations.
• ERP Implementation Leadership: Lead or actively participate in large-scale ERP implementations, leveraging expertise in all project phases and managing associated change management initiatives effectively.
• Budget & Resource Management: Manage program and project budgets, track expenditures, and optimize resource allocation to ensure projects are delivered within financial constraints.
• Stakeholder Engagement & Communication: Cultivate strong relationships with stakeholders at all levels, including senior directors and executives.
• Reporting & Presentation: Develop and deliver clear, concise, and impactful presentations and status reports to senior leadership and other key stakeholders, articulating project progress, risks, and mitigation strategies.
• Project Tracking & Metrics: Establish and maintain robust project tracking mechanisms, monitor Key Performance Indicators (KPIs), and identify areas for improvement.
• Change Management: Champion and implement change management principles and best practices, proactively addressing potential resistance and facilitating smooth transitions during application rollouts.
• Process Improvement & Documentation: Drive continuous improvement initiatives for business processes and application workflows, with a preference for experience in process documentation and optimization.
• Jira Expertise: Leverage advanced proficiency in Jira for managing project backlogs, tracking tasks, and facilitating Agile development methodologies as needed.
• Proactive Problem Solving:
  Demonstrate initiative, self-starter mentality, and the ability to anticipate and resolve issues proactively, with minimal supervision.

• Bachelor's degree in Business Administration, Project Management, Supply Chain, Computer Science, or a related field.
• Minimum of 10 years of progressive experience in program and project management, with a strong focus on enterprise applications.
• Demonstrated expertise in managing large, complex projects, preferably in a fast‑paced manufacturing environment.
• Proven track record of successful SAP ERP implementations.
• Exceptional communication (written and verbal), presentation, and interpersonal skills.
• Strong leadership, team management, and conflict resolution abilities.
• Extensive experience with Jira and other project management tools (e.g., Microsoft Project).
• Solid understanding of manufacturing processes and supply chain dynamics.
• Proficiency in change management principles and their application in enterprise‑wide transitions.
• Demonstrated ability to develop detailed project plans, track progress, and manage budgets effectively.
• Experience in organizations employing best‑in‑class business processes is highly desirable.
• Preferred:
  Master’s degree in a relevant field (e.g., MBA, Project Management).
• Preferred:
  Certification in Six Sigma (Green Belt or Black Belt).

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