Operations Manager

Operations Manager

Century Fire Protection

Responsible for project management, vendor relations, supervision and the overall performance of the department or division.

• Provide technical and operational support, including proper pricing and scope of work definition for service agreement and service project opportunities.
• Provide technical support as needed to field contacts in sales and operations.
• Ensure competitive delivery capabilities and create implementation of strategies for cross‑training and deploying field technical staff with a focus on service delivery efficiencies and customer satisfaction.
• Contribute to growth through the development, rollout and support of value‑add services, programs and tools in connection with the service side of the business.
• Coordinate between sales and design on code issues to ensure timely submittals and that what is submitted matches what was estimated and sold.
• Assist in communications between the sales department, design department, and other staff.
• Ensure that field staff receive support when conflicting design, coordination, or potential change order issues arise.
• Review cost issues (labor cost actual versus labor cost estimate) for installation and notify appropriate parties.

High School Diploma or GED; 5+ years related experience and/or training; or equivalent combination of education and experience. NICET Level II or III preferred. Strong working knowledge of NFPA code requirements for inspection, testing and maintenance of each of the listed systems and assets (NFPA
17, NFPA
17a, NFPA
10, NFPA
96, NFPA
2001, NFPA
72, NFPA
25, etc.).

Microsoft Office, Word & Excel.

Century Fire Protection is one of the largest and most successful full‑service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!

We are experts in design, fabrication, installation and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a building’s life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas and Virginia.

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short‑term & Long‑term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident