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Network Helpdesk Associate — Tier 1
Job in
Duluth, Gwinnett County, Georgia, 30155, USA
Listed on 2026-02-28
Listing for:
StellarMettle Placements
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A professional staffing agency is seeking a Networking Associate based in Duluth, Georgia. This role involves providing technical support for networking issues, managing customer communication, and ensuring effective ticket management in the Incident Management System. The ideal candidate should have at least two years of IT experience in handling Tier 1 networking issues, alongside familiarity with routing, switching technologies, and DNS.
This is an opportunity to work in a dynamic environment with a focus on customer service and technical excellence.
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Position Requirements
10+ Years
work experience
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