Guest Services Associate

Guest Services Associate (Administrative)

Are you a person with a passion for making guests feel welcome and delivering exceptional service from check-in to check-out? We are looking for a passionate, hands‑on person to welcome our guests. This person must be willing to work 3pm-11pm.

Join H. House, a trusted hospitality management company specializing in Select Service accommodations and delivering outstanding guest experiences. At H. House, we believe our staff is our success -- and we’re committed to supporting every team member’s growth and career potential. Learn more about us at

We’re looking for a proactive, organized, and friendly Guest Service Associate (GSA) to be the welcoming face of our hotel and help create outstanding guest experiences. In this role, you’ll greet guests, manage reservations, assign rooms, and assist with any needs during their stay. While previous hotel front desk experience is a plus, it’s not required -- what matters most is a positive attitude, excellent customer service skills, and the ability to engage in friendly, professional conversation.

The ideal candidate will have a basic understanding of hotel operations, be proficient in Microsoft Office, and be flexible with scheduling, including weekends and holidays. You’ll work closely with our housekeeping team to ensure rooms are guest‑ready and address any guest concerns promptly and courteously. If you enjoy making people feel welcome and appreciated, we’d love to meet you!

Our staff is our success. This is our motto -- but it’s also our culture. We work hard to make sure our team members love being part of H. House. By investing in your growth and providing opportunities for you to succeed, we build a team where your potential thrives, and we all grow together.

• Positive attitude and excellent customer service skills
• Friendly and professional conversation ability
• Basic understanding of hotel operations
• Proficiency in Microsoft Office
• Flexible scheduling, including weekends and holidays
• Previous hotel front desk experience a plus

• Greet guests and create a welcoming atmosphere
• Manage reservations and assign rooms
• Assist guests with any needs during their stay
• Collaborate with housekeeping to ensure rooms are guest‑ready
• Address any guest concerns promptly and courteously