Medical Office Front Desk

Overview

Culture and Values:
At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees.

Be a part of our dynamic team and take your career to the next level with Pandya Medical Center!

We are seeking the right person for our Medical Office Front Desk to become a part of our team in our location in Johns Creek. The position’s hours will be 7am to 4pm.

• Check in patients in the appropriate time frame to ensure the provider is on time
• Use electronic health record to check in patients
• Answer phone calls and transfer to appropriate personnel and department
• Verify patients insurance through phone and using insurance portals
• Collect patients  verification of name and date of birth
• Collect payment at check in and check out stations
• Complete pre-visit prep each day in a timely manner
• Listen to voicemails and call back in an appropriate time frame
• Scan faxes and medical records in patients chart and notify the appropriate personnel
• Provide support to staff and clients when necessary
• Provide great customer experience

• Benefit Eligibility - After 90 day waiting period
• Health insurance
• Dental and Vision plans
• Supplemental insurance plans
• 401K match plan with up to 4% by Pandya Medical Center
• Paid Time Off

• High school diploma or equivalent
• Minimum of 2 years of customer service experience
• At least 2 years of medical front desk experience
• Proficiency with electronic medical records (EMR) systems

Job Type: Full-time

Pay: $17.00 - $20.00 per hour