Front Desk Associate

Overview

Georgia Eye Partners is a specialty eye care practice in Metro Atlanta comprised of ophthalmologist and optometrists dedicated to providing patients with the highest quality medical and surgical eye care. Our services range from general eye care to complex surgical care for conditions such as cataracts, glaucoma, corneal disease, and refractive, including LASIK and other refractive surgery options as well as oculoplastic surgery and laser aethetic procedures through OPAL Aesthetics.

• The Front Desk Associate provides exceptional patient service, both in person and over the phone.
• This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information required for billing and collecting patient accounts.
• The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office.
• The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.

• High School Diploma or Equivalent Certificate

• Minimum 2 years of experience in a medical office/health care setting
• Minimum 2 years of health care insurance experience
• Strong computer knowledge and skills with a minimum typing speed of 30 WPM
• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccably clean, polished, professional image
• The ability to learn quickly, retain training, problem solve and think independently

• Understanding of medical terminology

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

Eye South Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.