ADAP​/HICP Enrollment Specialist

Overview

Positive Impact Health Centers (PIHC) is a community leader in providing HIV prevention, care and treatment services. The PIHC model of care ensures that persons with HIV have access to medical, pharmacy, dental, behavioral health and social services, providing the best opportunity for patients to achieve high-quality health outcomes.

• Free parking at our locations/bus line accessibility
• Competitive Salary & Benefits
• Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program)
• 100% allotted for benefit elections for employees, 50% allotted for benefit elections for employees' spouse/dependents
• Credit Union

The ADAP HICP Enrollment Specialist is a critical member of a multidisciplinary team which provides efficient, effective and compassionate services to adults living with HIV in a clinical setting. The person in this role assists eligible patients with completion of applications for programs that provide financial assistance for medication and/or healthcare insurance. The person in this role will work collaboratively with members of clinic, social services, pharmacy, front desk, and billing teams.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.

• Complete ADAP and HICP applications with eligible patients.
• Document all patient encounters in the clinic electronic medical record (EMR).
• Comply with Client Services Standard Operating Procedures (SOP) and the Georgia ADAP, HICP and CAREWare Manuals.
• Monitor the completion of ADAP/HICP initial and recertification applications, and provide required documents, including income eligibility verification to the Georgia Department of Public Health (DPH) to ensure their timely processing.
• Refer patients who are eligible for the Affordable Care Act’s Healthcare Marketplace to Health Insurance Navigators.
• Participate in monthly DPH conference calls or meetings per DPH request.
• Document all activities and encounters in the appropriate reporting systems.
• Recommend updates, refine and incorporate new processes involved in accessing medications for patients.
• Attend all interdisciplinary staff meetings as directed by supervisor.
• Attend at least eight hours of HIV specific training annually, cultural competency training annually and other applicable trainings.
• Abide by all state, health district and agency policies regarding confidentiality of patient information.
• Abide by all PIHC policies and procedures, including conflict of interest policy.
• Perform other duties as assigned.

• Exemplary organizational skills.
• Experience working in a healthcare setting, especially with indigent and culturally diverse populations.
• Electronic Medical Record (EMR) system knowledge.
• Excellent communication skills (writing, spelling, listening and speaking).
• Team-oriented with the ability to cooperate as a member.
• Problem-solving and decision-making abilities.
• Ability to work without close supervision.
• Strong time management techniques.
• Follows through to completion of assigned tasks.
• Proficiency in word processing and spreadsheet databases.
• Ability to work independently when needed.

• Associate's degree or higher from an accredited university, preferably with a major in healthcare, social work, or related social services field.
• Verbal & Written fluency in Spanish preferred

• Minimum of 1 year work experience in a healthcare setting, preferably in a setting serving low income and uninsured/under-insured individuals.

N/A

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally…