Senior Collections Manager

A well-established and growing manufacturing organization is seeking a Senior Manager / Manager of Credit & Collections to lead its accounts receivable and collections operations. This role will be responsible for driving best practices in credit risk management, reducing aging receivables, and leading a high-performing collections team supporting large commercial and national accounts.

This is a high-impact leadership role partnering closely with Finance, Sales, Customer Service, and Operations to optimize working capital and maintain strong customer relationships while ensuring disciplined credit practices.

• Lead and develop the credit and collections team
  , establishing performance goals, KPIs, and accountability standards.
• Oversee the collections strategy for a large portfolio of commercial and national accounts
  , ensuring timely resolution of outstanding balances.
• Monitor and manage accounts receivable aging
  , driving initiatives to reduce DSO and minimize bad debt exposure.
• Partner with Sales and customer-facing teams to balance customer relationships with disciplined credit policies
  .
• Review and approve credit limits, payment terms, and risk assessments for new and existing customers.
• Implement improvements in collections processes, dispute resolution, deduction management, and cash application workflows
  .
• Provide regular reporting and insights on AR performance, credit risk exposure, and collections trends to senior leadership.
• Collaborate with Finance leadership on cash forecasting, working capital initiatives, and strategic process improvements
  .
• Ensure compliance with internal policies and accounting standards related to receivables management.
• Assist in implementing or optimizing ERP systems, reporting tools, and collections technologies
  .

• Bachelor’s degree in Finance, Accounting, Business, or related field
  .
• 7–12+ years of experience in credit, collections, or accounts receivable within a manufacturing, distribution, or industrial environment
  .
• 3+ years of leadership experience managing collections or AR teams.
• Strong understanding of B2B collections, credit risk management, and AR processes
  .
• Experience working with large national accounts and complex billing structures
  .
• Proficiency with ERP systems and advanced Excel reporting
  .
• Strong analytical, negotiation, and communication skills.