Korean Bilingual Import & Export Operation Coordinator

Job Description

We are seeking a detail-oriented Import & Export Operation Specialist to manage and oversee inbound logistics, shipment tracking, and customer support. This role requires strong organizational skills, a proactive approach to problem‑solving, and the ability to thrive in a fast‑paced environment.
Bilingual proficiency in Korean and English is preferred.

• Manage inbound orders and shipments from customers and agents.
• Process shipping documents, perform data entry, and maintain accurate shipment records.
• Monitor, track, and update shipment statuses daily to ensure timely delivery.
• Provide excellent customer service by delivering real‑time tracking updates and addressing client needs.
• Identify and resolve operational issues promptly, consulting with the team as needed.
• Monitor all cargo movements and generate reports for the direct manager.
• Collaborate with team members to ensure smooth operations and high customer satisfaction.

• 1–2 years of experience in inbound logistics or a related field (preferred).
• Bilingual proficiency in Korean and English (preferred).
• Excellent communication skills, both written and verbal.
• Strong attention to detail, analytical thinking, and problem‑solving skills.
• Ability to adapt and perform effectively in a fast‑paced work environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• 100% employer‑covered insurance:
  Medical (PPO), Dental, and Vision.
• Paid vacation.
• Lunch allowance.