Customer Service Representative

Join to apply for the Customer Service Representative role at TTEC

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative
working onsite in Duluth, GA, you’ll be a part of bringing humanity to business.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet (> 25mbps) may be required for some programs

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $19 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit  for more information.

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.