Non Reg Field Processor

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In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row.

In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

The incumbent functions as a processor for commission related inquiries for our Non-Regulated products. The incumbent will respond to email and telephone inquiries from both the Field and Management. In addition, the role is responsible for additional manual processes, including accounting, validation, and preparation of Microsoft Excel spreadsheets. This will include special requests from other departments within the Company such as the Office of General Council, Marketing and Field Supervision and interacting with various groups within and outside of Field Compensation, including 3rd party vendors.

The incumbent will also function as backup for all other functions within the department. They must be able to communicate with the agents and members of management verbally and in writing. Incumbent must also be able to enforce policy when the request is outside of normal guidelines, while maintaining a positive relationship with the agent.

The incumbent will interact with various levels of peer groups within and outside the Field Compensation area as well as interact with departmental managers and executive management. The incumbent must also analyze research and find viable solutions to problems and implement solutions in a timely manner and perform any other duties assigned.

• The day-to-day activities will vary depending on a variety of factors.
• Respond to email and phone calls.
• Manually process accounting and validations.
• Research requests from the Field and Management.
• Back up all other functions in the department.
• Cross train on other functions within Field Compensation.
• All other functions as required.

• Excellent verbal and written communication skills.
• Excellent Excel skills.
• Excellent organizational skills.
• Effective analytical/critical thinking skills.
• Ability to organize and present facts in a clear and concise manner in both speech and correspondence.
• Ability to multi-task and the ability to be flexible and to work long hours if required.
• Proven ability to occasionally work under pressure and communicate professionally with irate customers.
• Proven as being a dependable individual that is dependable and can “step up” as needed.

• Preferred knowledge of company products and agency compensation systems

Location:
Duluth, GA

FLSA status: Exempt (not eligible for overtime pay)

• Day one health, dental, and vision insurance
• 401(k) Plan with competitive employer match
• Vacation, sick, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• Professional development
• Tuition reimbursement
• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.