Senior Software Product Manager

Reports to: Director, Product and Operations

Direct Reports: None

Type: Full-Time

Status: Exempt

Schedule: Hybrid(M-F: 3 days on-site, 2 days remote)

We’reseeking a Senior Software Product Manager to serve as a strategic partner across engineering, design, and business teams, leading the vision, development, and delivery of IPA’s software products. This role offers the opportunity to define product strategy, translate customer and business needs into scalable solutions, and guide products from concept through launch and iteration. You’llplay a key role in building and evolving product capabilities that drive measurable impact, strengthen IPA’s technology offerings, and support long‑term growth and innovation.

• Serve as a trusted product leader and strategic partner to engineering, design, and business stakeholders, guiding product decisions that balance customer needs, technical feasibility, and business impact.
• Own and drive product strategy and roadmap development for key software initiatives, ensuring alignment with IPA’s goals, market opportunities, and user outcomes.
• Translate customer, partner, and internal needs into clear product requirements, user stories, and prioritized backlogs that enable efficient, high‑quality delivery.
• Lead cross‑functional product execution from discovery through launch and iteration, partnering closely with engineering to scope work, manage tradeoffs, and deliver on time.
• Use qualitative and quantitative insights — including user research, product analytics, and market trends — to inform product decisions, measure success, and continuously improve product performance.
• Define and track product success metrics, clearly communicating progress, risks, and outcomes to stakeholders, and implement tools, platforms, or integrations that support product scalability, operational efficiency, and long‑term maintainability.
• Build scalable product processes and documentation that promote clarity, alignment, and consistent delivery as products and teams grow.

• A strong technical foundation in software engineering, systems engineering, or equivalent hands‑on experience, with the ability to engage deeply with architecture and implementation details.
• 7+ years of product management experience leading complex software systems, with a proven track record of owning products from concept through launch and full lifecycle management.
• Solid understanding of SaaS architectures, system integrations, and distributed or event‑driven systems, including the tradeoffs involved in building scalable, reliable platforms.
• Demonstrated ability to translate technical constraints, dependencies, and risks into clear product decisions, priorities, and roadmap tradeoffs.
• Strong analytical and data‑driven decision‑making skills, with experience defining product KPIs, measuring outcomes, and using insights to drive continuous improvement.
• Proven ability to partner effectively with engineering, architecture, and external development partners to deliver high‑quality, mission‑critical products.
• Excellent communication and stakeholder management skills, with the ability to influence cross‑functional teams and clearly present complex concepts to senior leadership.

• Enjoy working at the intersection of deep technical complexity and real‑world userneeds, and can confidently navigate ambiguity to drive clear product direction.
• Are comfortable partnering closely with engineers and architects, asking thoughtful questions, and engaging in technical discussions that shape system design and tradeoffs.
• Thrive in environments where you’re responsible for end‑to‑end ownership — from early discovery and strategy through delivery, iteration, and long‑term product evolution.
• Take a data‑informed approach to decision‑making, while also knowing when qualitative insights and judgment are required to move a product forward.
• Communicate clearly and credibly with a wide range of stakeholders, from individual contributors to senior leaders, adapting your message to the audience.
• Are energized by building scalable, reliable products in complex or regulated environments where quality, performance,…