Sales Support Specialist
Job in
Duluth, Gwinnett County, Georgia, 30155, USA
Listed on 2026-02-05
Listing for:
Trenton Systems, Inc.
Full Time
position Listed on 2026-02-05
Job specializations:
-
Administrative/Clerical
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Position Summary
Part of the Inside Sales Team, the Sales Support Specialist assists the Sales Team by providing data entry into the company’s ERP software to support client purchase orders and repairs. Internally, they are the conduit between sales and production. Externally, they primarily interact directly with client procurement.
Essential Duties & Responsibilities- Data entry into Sage ERP system
- Client communication via email or phone for purposes of taking or tracking orders / repairs
- Add & maintain client / program information in Hub Spot CRM
- Coordinate & communicate between Sales & other departments (Production, Quality, Accounting, etc.) within Trenton Systems in support of orders & repairs
- Attend meetings support of customer orders & repairs
- Provide reports in support of customer orders & repairs for Trenton Systems leadership or Account Managers
- Maintaining digital files for orders & repairs.
- Reports to Director of Inside Sales
PM21
Requirements Required- High School Diploma / GED equivalent
- Previous customer service and / or data entry
- Excellent communication skills – written & verbal
- Application experience with Word, Excel, Outlook
- Proficient typing & transcription
- Accuracy & attention to detail
- Multi-tasking
- Organization & time management
- Customer Service
- Ability to work independently
- Discretion w/ data
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