Document Cell Technician

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The Document Cell Technician reports to the Document Lead and is the point of contact for technical documentation/ information. To provide leadership and oversight for the development and delivery of all Continuing Airworthiness Records activities, whilst maximising operational efficiency and minimising costs. Through the effective utilisation of subject matter knowledge and experience, able to lead and manage a team / number of teams of skilled and knowledgeable personnel, to deliver fit for purpose Continuing Airworthiness Records.

The post holder will supervise a range of activities in order to maintain the integrity, safety, availability, access, retention and disposal of technical documents within the aircraft maintenance organisation. Ensuring legibility and completeness of all aircraft records.

• Ensuring all Airworthiness Records activities are appropriately documented and airworthiness records are maintained on relevant systems
• Monitoring technical instructions compliance and feedback to engineering operations upon completion
• Reporting inability to complete technical instructions within the specified timescales to rectifications controller
• Auditing IMS for data integrity at required intervals
• Preparing aircraft land-away documentation and consolidation to IMS upon aircraft return
• Leading the development and publication of the performance indicators required to demonstrate the configuration, quality and integrity of the aircraft Airworthiness Records
• Leading the development and update of all airworthiness records, including the input of aircraft technical logs (hours, cycles, etc.) into the aircraft System of Record (IMS)
• Leading the delivery of advice and assistance on modification or configuration status
• Managing the development, production and publication of the performance indicators required to demonstrate the configuration, quality and integrity of the aircraft and component Continuing Airworthiness Records
• Managing the delivery of the necessary reconciliation activities required to ensure the configuration, quality and integrity of the Continuing Airworthiness Records is maintained
• At a tactical level, managing the provision of information from the Continuing Airworthiness Records and the interface with Maintenance Tasking, Part 145 organisation, Fleet Planning, Reliability Programmes and other key stakeholders, in order to deliver the required standards of Continuing Airworthiness and contract delivery
• Managing and report on the effectiveness of Continuing Airworthiness Records completion and management processes, including feedback to Part 145 organisation and Suppliers, across all responsible maintenance locations. Ensure escalated issues, including any identified by the Airworthiness Review process, are assessed and effective solutions implemented into the Continuing Airworthiness Records activities
• Managing the delivery of advice and assistance on modification/configuration status-related questions
• Deputising for the Document Cell Lead and the Line Controller as required.

• Performance indicators – Ensure the effective management of Continuing Airworthiness Records activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across team to maximise efficiency. Represents the Document Cell Lead at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate
• Completion of activities – Ensure all Continuing Airworthiness Records activities are appropriately documented and Airworthiness Records are maintained on relevant systems (IT/paper based). Ensure all Continuing Airworthiness Records activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Continuing Airworthiness Records activity within the business, including the engagement of key stakeholders at all stages of the process.
  
  Provide support and…