CTI Case Manager

Note:

the job listing Expires on February 5, 2026.

Endeavor Health Services is seeking a full-time CTI Case Manager to join our growing team! The Critical Time Intervention (CTI) Case Manager will play a vital role in supporting individuals during pivotal moments of transition. You will work collaboratively to provide guidance, resources, and advocacy, ensuring a seamless integration into stable environments. Your compassionate approach and strategic problem-solving skills will empower clients to overcome challenges and achieve long-term success.

• Conduct comprehensive assessments of clients’ needs, strengths, and challenges to develop individualized support plans.
• Coordinate and facilitate transitions for clients between institutional settings and community-based living.
• Collaborate with a multidisciplinary team, including healthcare providers, social services, and community organizations, to ensure integrated care and support.
• Provide time-limited, targeted case management services to clients.
• Develop and maintain strong relationships with clients to foster trust and encourage engagement in services.
• Assist clients with accessing and navigating community resources, including housing, employment, and healthcare services.
• Monitor clients’ progress and adjust support plans as necessary to ensure successful transitions and stability.
• Advocate on behalf of clients to ensure their needs and preferences are respected and met within the community.
• Maintain accurate and up-to-date documentation of client interactions, assessments, and progress in accordance with organizational policies and procedures.
• Participate in regular team meetings and training sessions to enhance professional skills and stay informed about best practices in critical time intervention.
• Identify and address any barriers to clients’ successful integration and stability in the community.
• Provide education and support to clients and their families to promote self-sufficiency and empowerment.

• Bachelor’s degree in social work, psychology, or a related field.
• Minimum of 2 years of experience in case management or a related social service setting.
• Valid driver’s license and reliable transportation.
• Flexibility to work occasional evenings or weekends as needed.
• Knowledge of Microsoft Suite Applications.

Salary starting at $23.07 – 25.64/hour depending on education, credential and experience.

We offer competitive salaries and an array of employee benefits, including medical, dental, company paid vision, company paid life, AD&D, and Long Term Disability, voluntary life, AD&D, and Short Term Disability, 401 (K) retirement savings plan with company contribution, 10 paid holiday, generous paid vacation, paid sick time, discounted pet insurance and an Employee Assistance Program. Eligible employer for college loan repayment through the PSLF program and other student loan forgiveness opportunities.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Fels Student Center, Suite 201
121 Center Road
PO Box 5000
Dudley, MA 01571

Mandy Laporte
Career Specialist, Employer Relations and Coaching Meet Mandy

Nichols College
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