Manager IV, Advanced Social Services Case Management

Manager IV, Advanced Social Services Case Management

Recruitment began on July 24, 2025 and the job listing Expires on January 24, 2026

Prince George County offers an attractive benefits package and manageable caseloads in Child Protective Services (CPS) Investigations/Family Assessments and CPS In-Home/Prevention. Manageable caseloads allow for greater flexibility with schedules, increased engagement with families and better work-life balance. Joining an experienced service team foster an opportunity to achieve positive outcomes and shared goals with families. The agency strongly believes in prevention, safety and keeping families intact whenever possible.

After hours on-call is reasonable and manageable.

The County of Prince George Social Services Department is currently seeking qualified candidates for the position of Manager IV, Advanced Social Services Case Management. This position will be responsible for functioning as lead worker for subordinate staff; providing supervision in the absence of the supervisor; assessing client needs; counseling and assisting clients; determining available programs and services; preparing and maintaining files and records;

preparing reports.
This position is a Manager IV, Advanced Social Services Case Manager for Child Protective Services.

Possess an extensive knowledge of the laws, policies and procedures governing Child Protective Services and Child Welfare best practices, casework supervision and staff development and retention; thorough knowledge of the philosophy, objectives, practices and techniques of social work and counseling; thorough knowledge of community resources for social services.

Performs intermediate professional work in the support and assistance of agency clients with personal, social, health and economic needs; does related work as required. Work is performed under regular supervision. The position of Manager IV balances or bridges the roles of supervisor and worker. A Manager IV must fulfill the critical functions of a Case Manager III while also performing the functions/duties of a Manager IV.

The following expectations are presented in an effort to minimize stress when it comes to supervising colleagues in the absence of and alongside the supervisor. The Manager IV serves as a member of leadership for the agency. The highest level of professional conduct is required to include support of the mission, visions, goals and directives given by the Director to the staff.

Provides direct intervention and service delivery for difficult, high profile, sensitive, complex social work cases, and coordinated casework;
Works with and counsels clients; prepares assessment studies in the formulation and delivery of service plans;
Assists with training and onboarding of Case Managers. Perform case consultations with staff, director, community partners;
Address questions and directly assist in preparation for appeals, court, and case audits Conducts home studies to ensure client safety;
Serves as educational liaison in local school system;
Serves as backup as the on call Case Worker Supervisor, as needed after hours and on weekends. Monitor workers working after hours for safety if designated by supervisor as on-call back up;
Serves on committees and work groups as requested;
Supervises visits between biological parent and foster child;
Transports clients to visitation, counseling, parenting, intake appointments, medical and dental appointments and court appearances;
Makes referrals for service to ancillary agencies, such as clinics, employment services, vocational rehabilitation services, etc. May be required to work after normal working hours in on-call or emergency situations;
Conducts mandated child protective services investigations and family assessments;
Initiates and follows through with court proceedings, procedures, forms, ERO, PPO, foster care mandated guidelines and supervised and unsupervised visits;
Conducts home visits and deals with emergency intervention cases/referrals;
Investigates complaints on abuse or neglect of adults; documents findings; prepares report;
Conducts court-ordered assessments and makes…