Collections Representative

Expires on March 8, 2026

Are you looking for a new opportunity in collections?

We’re hiring an experienced Collection Representative to join our growing team in Lee, NH. If you’re goal-oriented, passionate about problem-solving, and want to work in a fun, fast-paced environment, we’d love to hear from you!

• Effectively handle high volume of inbound and outbound collections calls
• Convey payment expectations clearly, resolve disputes, and maintain professional interactions with consumers
• Propose viable payment options to resolve outstanding balances, handle objections, and balance the interests of both consumers and our clients
• Document consumer interactions in collections database
• Meet or exceed daily, weekly, and monthly performance goals, deadlines and objectives
• Comply with FDCPA and state consumer protection laws
• Other duties as assigned

• Ability to create a sense of urgency
• Well organized, ability to multi-task
• Efficient use of auto-dialer system
• Basic computer skills
• Coachable: receptive to feedback and strive for continuous improvement

• Be able to lift a minimum of 5 pounds
• Be able to sit 90% of the workday at times
• Be able to bend at the waist and be mobile when needed
• Be able to communicate in a common language with or to individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule

Compensation is hourly plus monthly bonus opportunity. This is a full-time position with benefits. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays. No agencies, EOE, drug-free workplace. *$2,000 Sign-On Bonus after 6-months

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Benuck & Rainey is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.