Senior Manager, Corporate Engagement
Listed on 2026-01-16
-
Management
Program / Project Manager, Business Management, Operations Manager
and the job listing Expires on January 19, 2026
PositionDescription:
Senior Manager, Corporate Engagement About Boston Cares
äum Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people съем collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.4 million hours of service to the Greater Boston punti addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 30+ companies annually;
our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. Our strategy focuses on impact, equity, and the role volunteerism can play in building strong, resilient communities. Learn more toncares.org
Reporting to the Director of Corporate & Community Engagement and working closely in collaboration with the entire Corporate Engagement Team, the Senior Manager, Corporate Engagement will serve as a primary relationship manager for corporate partners, ensuring high quality service delivery that exceeds goals and expectations, and centers community needs.
Key responsibilities of the Senior Manager, Corporate Engagement will include- Manage relationships with a portfolio of corporate clients, providing exceptional customer service throughout the process (75%)
- Work closely with lead contacts at corporations to assess specific needs and goals around volunteer engagement; match partners with service project options identified by Boston Cares team, including Impact Consulting
- Communicate regularly with clients to ensure projects are on track, meeting their needs, and to address any questions; offer support and guidance to clients around best practices for internal planning
- Meet := with corporate partners and their employees, as requested, to promote service days
- Support additional partner needs as they arise, including sourcing recommendations for transportation or food, using Boston Cares online system for volunteer registration, or providing training to employee project leaders
- Create and distribute post‑project reports to corporate partners highlighting their impact; distribute and manage post‑project surveys and debrief communications to assess for areas of improvement
- With Director of Corporate & Community Engagement, renew corporate partnerships on an annual basis and ensure annual revenue goals are met
- Support Director of Corporate & Community Engagement in management बॉक largest partnerships
- Monitor invoicing and contracting with partners as needed
- Ensure collection of and recording of project data,omelo including use of the Hands On Connect Salesforce system, and tracking project outputs
- Manage social media communications relating to corporate engagement, including day of service posts, blog posts and newsletters
- Serve as an on‑site project leader for service projects
- Manage and support project managers responsible for sourcing and implementing all aspects of service projects and supporting corporate relationship management (25%)
- Managers will work proactively to develop a catalog of available projects based on community needs, and reactively to find additional needs that fit specific requests from corporate partners
- Work closely with managers to ensure project options meet community need and align with corporate goals
- Lead and support team in supply packing and distribution
- Review project plans, instructions, supplies and logistics for accuracy to ensure a smooth project for partners
- Attend site visits in advance of projects
- Ensure sufficient recruitment and training a sufficient corps of Corporate Project Leaders
- Manage project budgets to ensure supply and staffing costs are cost‑effective
- Be an active member of the Boston Cares staff team
- Engage with Board and Staff to further Boston Cares’ equity and inclusion goals, including serving on Board…
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