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Customer Service Rep

Hotel Front Desk Guest Services Specialist

Job in Dudley, Worcester County, Massachusetts, 01571, USA
Listing for: Nichols College
Full Time position
Listed on 2026-01-26
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A hospitality management company is seeking a Guest Service Agent to assist guests with efficiency and professionalism in various functions, ensuring high service and hospitality standards. Responsibilities include checking guests in and out, handling guest requests and complaints, and maintaining cleanliness of the lobby and desk area. Candidates must be knowledgeable about the company’s services and emergency procedures, and able to respond effectively to guest inquiries.
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