Inmate Services Specialist

The job listing expires on April 11, 2026.

Reports directly to the Director of Inmate Services.

Ability to recruit, evaluate, build relationships, appropriately share information, and work cooperatively with a variety of departments and organizations with the goal of coordinating services for the inmate population.

Be familiar with community resources to include eligibility criteria to assist inmates participating in various programs and services.

Assist, as directed, using motivational interviewing techniques to draft reports related to inmate issues while maintaining the integrity of any/all investigations.

Complete all required follow up activities to include written reports when Prison Rape Elimination Act (PREA) related incidents are identified. Forward all documentation to appropriate staff and administration.

Use basic case management techniques to assist inmates and help them with problem resolution.

Perform written assessment of those on assigned caseload as directed.

Follow all prison safety and security procedures. Maintain institutional security and rehabilitative standards through classification guidelines.

Assist inmates with issues outside the institution that influence incarceration to include serving as liaison between inmates and a wide range of community programming and outside agencies such as Probation & Parole, Children & Youth, Public Defenders, private attorneys, etc.

Perform intake evaluations using established format and forward information concerning mental health, medical, drug & alcohol, or security issues to appropriate departments.

Encourage inmates on assigned caseload to participate in institutional and community-based, self-improvement programs for the purpose of reentry to community.

Provide instruction for programming related to treatment and/or reentry based on approved curriculum to increase inmate’s success when returning to the community.

Assist the classification department with processing moves and other related duties as required.

Review, update and maintain accurate files of inmate behavior, discipline, and program records using in-house computerized inmate management system.

Review special status sheets, disciplinary board actions, and other reports as they pertain to housing assignments.

Knowledge/usage of relevant equipment related to the security/law enforcement field including, but not limited to handcuffs, shackles, security belt, spit protective shield/net, metal detection devices, computer/mainstream computer software, weapons (lethal/less lethal), etc.… as approved by Administration.

Ability to use case management/counseling techniques to assist inmates with problem resolution.

Extensive interaction with inmate population required.

Assist other departments by supervising/coordinating additional programs as needed.

Attend all mandatory training (CPR, Suicide Prevention, etc.)

Serve as backup to other Inmate Services Department positions when vacancies occur due to vacation or medical leave

Perform other duties as assigned by the supervisor. The percentage of time spent on essential duties will vary as the needs of the job require.

Must be able to escort inmates to all areas of the prison when required.

A bachelor’s degree in criminology, Criminal Justice or a field directly related to criminal corrections; OR

A bachelor’s degree which includes or is supplemented by 12 college credits in criminology, criminal justice, sociology, social welfare, psychology, human services, or other related behavioral/social sciences and one year of relevant professional casework/counseling experience with a public or private social services provider; OR,

In addition to the above, one (1) year or more of experience working in the correctional/criminal justice system is preferred.

Ability to work under normal conditions of the job.

Good interpersonal communication skills.

Ability to work with minimum supervision.

Ability to quickly learn new skills and implement them appropriately as required.

Ability to plan and organize work, maintain records, prepare reports,…