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Assistant Registrar

Job in Dudley, Worcester County, Massachusetts, 01571, USA
Listing for: NICHOLS COLLEGE
Full Time, Apprenticeship/Internship position
Listed on 2026-03-07
Job specializations:
  • Education / Teaching
    Education Administration
  • Administrative/Clerical
    Education Administration
Job Description & How to Apply Below
Job Title:
Assistant Registrar


Department:
Academic Affairs


Reports to:
Registrar


Location:
On campus, full time. With potential for 1 day remote


About the Opportunity

Are you looking for an opportunity where you can make a real impact while growing your career in higher education? Join a small, student-centered college where your work truly matters. As our Assistant Registrar, you'll support students throughout their academic journey while learning all facets of registrar operations in a collaborative, high-touch environment. This role is ideal for someone detail-oriented, curious, and ready to grow-where your ideas are heard, and your contributions make an immediate impact.

Position Summary

The Assistant Registrar supports the daily operations of the Registrar's Office to ensure the accuracy and integrity of academic records and student data throughout the student lifecycle, oversee transfer credit evaluation, maintain curriculum updates, and manage key academic processes. The position serves as a primary resource for students, faculty, and staff, supports catalog updates and communication efforts, and contributes to commencement operations, ensuring compliance with institutional policies and a seamless student experience from enrollment through graduation.

Duties and Responsibilities:
  • Evaluate and post transfer credit, including college coursework, AP, CLEP, military service, and other nontraditional experiences.
  • Maintain academic catalog content and implement curriculum updates within the Student Information System.
  • Serve as an information resource for students, faculty, staff, and prospective students via institutional platforms.
  • Process grade changes, manage incomplete grades, and monitor timely faculty grade submission.
  • Administer student record updates including legal name changes and address changes.
  • Process institutional and course withdrawals, leaves of absence, and change-of-status requests, communicating impacts as needed.
  • Review and resolve registration holds and manage approved academic petitions, including honors scholar projects.
  • Support degree audit review, degree conferral processes, and commencement preparation.
  • Assist with course cancellations and related communications to students, faculty, and advisors.
Qualifications:
  • Bachelor's degree required; master's degree preferred.
  • 1-2 years of experience in higher education, student services, academic affairs, or registrar/records support (strong internships/co-op experience considered)
  • Proven ability to think strategically, prioritize effectively, act decisively
  • Strong written and oral communication, and interpersonal skills.
  • Working knowledge of current records, registration, and enrollment policies and trends, as well as technological developments as they relate to registrar operation.
  • Familiarity with Student Information Systems (e.g. Ellucian Colleague/Banner, Jenzabara, Power Campus, Workday Student), Colleague preferred, and proficiency with spreadsheet (e.g. Excel/Google Sheets).
Core Competencies:
  • Data accuracy & quality control
  • Customer Service & issue resolution
  • Process thinking & documentation
  • Collaboration across academic and administrative units
  • Discretion and judgement with sensitive information
Employment & Compensation Notes
  • This role is designed with a broader training runway and lower required experience to open pathways for early-career professionals.
  • The college offers a supportive environment, flexible development opportunities, excellent health, campus, and education benefits aligned with our mission and size.
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