Associate CRM Analyst
Job in
Dudley, Worcester County, Massachusetts, 01571, USA
Listed on 2026-01-14
Listing for:
Nichols College
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Office Administrator/ Coordinator -
Business
Office Administrator/ Coordinator
Job Description & How to Apply Below
Expires on January 18, 2026
Associate Customer Relationship Management (CRM) AnalystThe CRM Support Representative works to support various groups within the Insurance Operations Department, including CRM, Service Center, and Billing.
Responsibilities- Provides administrative support for the Insurance Operations Department.
- Responsible for working various reports.
- Handles daily policy renewal and endorsement review and mailing.
- Documents all customer related activities on appropriate systems.
- Processes dealer and bank required paperwork requests.
- Entry and coordination of book rolls. Quoting for potential future business.
- Helps support backend agency setups/automation.
- May be required to determine solutions to unique problems that require action or input by other employees within his/her authority.
- Performs other activities as required.
- College degree is preferred
- Experience working in a customer service environment
- Some knowledge of Mass Auto and Homeowners lines of business is preferred
- Strong technical skills, including Windows operating systems and Microsoft Office
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×