Training & Development; E&M Intern; Undergraduate Students

Massachusetts Bay Transportation Authority

Recruitment began on February 17, 2026

and the job listing Expires on March 20, 2026

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The E&M Training & Development Intern will support the development of high-quality training materials and improve the training content and documentation for infrastructure maintenance training. The intern will focus primarily on video content creation to support training programs by capturing, editing, and producing engaging instructional videos. Using Insta
360 action cameras and Camtasia software, the intern will work closely with subject matter experts and staff to create clear, visually compelling content that enhances learning experiences for employees and clients. Additionally, the intern will collaborate with others on developing other types of training documentation, including PowerPoint slides, drawings, and live demonstrations; as well as updating primary training documentation, such as instructor / facilitator guides and training blueprints.

This position offers hands‑on experience in video production, editing, and instructional design within a professional environment.

The most qualified (or ideal) candidates would be enrolled in an undergraduate / bachelor’s degree program in Multimedia Production, Film, Communications, Instructional Design, or related field. They would have above average experience in video editing / production, content creation, and camera, audio, and lighting techniques. We are looking to hire one (1) intern, who will work FT onsite (40 hours per week) for at least three (3) months.

• Plan and execute video shoots for training sessions, demonstrations, and field activities using Insta
  360 cameras.
• Operate and maintain camera equipment, including setup, calibration, and file management.
• Capture 360° and standard video footage that effectively illustrates key training concepts.
• Edit and produce professional-quality videos using Camtasia, incorporating graphics, voiceovers, captions, and other visual elements.
• Collaborate with team members and subject matter experts to ensure accuracy and clarity of training content.
• Organize and archive video assets systematically for future reference and reuse.
• Ensure all video content aligns with company branding, style guidelines, and accessibility standards.
• Assist in brainstorming creative approaches to improve viewer engagement and instructional effectiveness.
• Update and maintain presentations, instructor guides, and facilitator guides.
• Participate in training development projects.
• Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed.
• Additional responsibilities may include focusing on one or more departments or locations. See applicable addendums or hiring manager for department or location specific functions.
• Perform all other duties and projects that may be assigned.

* The statements contained in this job description are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

• Enrolled, for entire duration of employment, in the undergraduate / bachelor’s degree program of an accredited college / university in Multimedia Production, Film, Communications, Instructional Design, or related field.

• Above average proficiency with Camtasia (or similar video editing tools).
• Basic knowledge of video content creation and video production workflows.
• Above average knowledge of audio recording, lighting, and camera stabilization techniques.
• Above average knowledge of file formats, compression, and exporting for various platforms (e.g. web, LMS, and internal portals).
• Above…