Financial Assistant – Billing Specialist

Financial Assistant – Billing Specialist

Recruitment began on September 17, 2025

and the job listing Expires on January 17, 2026

Do you have the dedication and enthusiasm to support people in achieving their goals and advancing their lives?

Join our Team!

$2500 Sign-on bonus

Title: Financial Assistant – Billing Specialist

Job Requisition No.: 1784

Program: Administration, Geneva, NY

Shift Schedule: Monday – Friday 8:00am – 4:00pm

Salary: Salary pay range is min. $18.75 to a max. $24.41 per hr. based on education & experience

• Personal Time Off (PTO) Accrual
• 401(k) with Agency match
• Voluntary Medical/ Dental/ Vision
• Employer Funded Life Insurance
• 9 Paid Holidays and 1 Floating Holiday
• Employee Assistance Program (EAP)
• Tuition Assistance

Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential.

Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service.

Under general supervision, is responsible for a variety of office/clerical tasks relating to claims processing; contacting responsible parties to resolve past-due accounts; investigating account status and performing third party follow-up. Position will elicit and check relevant information, oftentimes of a highly sensitive and personal nature coming from a broad range of people as well as agencies. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals’ boundaries and differences.

• Assist with prior authorization requests for services
• Confirm client insurance eligibility, benefits or current account status information from payer websites
• Accurately record client information and communicate appropriately to all relevant parties
• Maintain all client accounts with the use of automated billing system via codes meant to facilitate reimbursement from commercial and government insurance groups
• Maintain billing file/records by batch in accordance with established protocol
• Submit claims to 3rd party sources of payments
• Post monthly client fee billing
• Post insurance payments received
• Identify problem accounts with insurance payers; investigate and correct errors, follow up on missing account information and resolve past-due accounts
• Keep up to date with statutes and regulations that could affect collection of payments (i.e. insurance company changes, collection, regulations, etc.)

• Provide assistance and expertise to residential staff involved with financial applications, recertifications and entitlement concerns
• Interface with community resources including Department of Social Services, Social Security Administration, etc. to ensure consumers maintain funding continuity and stability
• Perform prompt and accurate processing of all bank deposits and transfers
• Post payments by recording cash and checks,
• Balance and compile cash receipts and accounts receivable journals
• Maintain complete and accurate records of all accounts receivable transactions, reports, and related statistics
• Responsible for reviewing outstanding client fee balances with the Managing Director of Finance and program personnel monthly
• Coordinate internal and external personnel to ensure that proper systems are in place to expedite the collection of amounts due
• Assist in resolving client fee collections by examining consumer resources, payment plans and payment history
• Process NDF county vouchers
• Prepare reports to effectively monitor accounts receivable including but not limited to preparation and distribution of monthly consumer…