Field Service Technician - North West

Field Service Technician

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If you’re a mechanically minded engineer who loves keeping machines running at their best, this role offers variety, independence, and the chance to work with world‑class CNC technology — all while being home most nights.

As a Field Service Technician, you’ll be responsible for servicing and maintaining CNC machinery at customer sites across the North West with travel to Scotland and Ireland. You’ll carry out preventative maintenance, diagnose mechanical issues, and make sure every machine is performing at its peak. With full product training provided, you’ll quickly become the go-to expert in your area, enjoying the satisfaction of keeping your customers’ production running smoothly — without being away from home for long stretches.

• Carry out scheduled preventative maintenance on CNC machinery to minimise downtime
• Diagnose and resolve mechanical faults quickly and effectively
• Replace, adjust, and align mechanical components to meet specification
• Conduct inspections and complete detailed service reports
• Provide basic operator guidance to customers following maintenance visits
• Liaise with the technical support team when additional expertise is required
• Maintain tools, equipment, and service vehicle to high standards
• Travel to customer sites within your local patch, with minimal overnight stays
• Ensure all work is completed in line with health and safety requirements

• Strong mechanical engineering background, ideally within maintenance or service roles
• Hands‑on experience with machinery, lathes, or other mechanical equipment (CNC experience beneficial but not essential)
• Good problem‑solving skills with the ability to work independently
• Comfortable travelling within a local patch and engaging with customers on‑site
• Full UK driving licence
• Professional approach with good communication skills
• Electrical or product knowledge is not required — full training will be provided

• Salary up to £30,000 depending on experience
• OTE circa £37,000 with bonuses
• Monday to Friday, 39 hours per week
• Company car (BMW 330e or similar)
• Annual company performance bonus
• Monthly bonus paid per machine sold
• Up to 6% matched pension contribution
• 22 days holiday plus bank holidays
• Comprehensive product and technical training programme
• Opportunities for career progression within a global organisation

If you’re mechanically skilled, want to work with cutting‑edge CNC technology, and value being home most nights, this is an opportunity you don’t want to miss.

Apply now and take the first step towards joining a global leader in machine tool solutions