Admissions Advisor

Home Admissions Advisor – Stourbridge, UK

Parkfield Grange, a luxurious 80‑bed residential and dementia care home, invites applications for an ambitious, dedicated and compassionate sales person to support daily operations of Sales and Marketing, and to meet/exceed budget targets.

Role Details

• Type: Full Time
• Location: Stourbridge, UK
• Posted: 3 months ago
• Salary: Competitive (D.O.E) Plus Commission And Company Benefits
• Hours: Full Time Hours, flexible coverage including weekends & evenings
• Company: A Top 20 Care Home Group 2025, Awarded ‘One Of The UK’s Best Companies To Work For’

• Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
• Coordinate input from all team members.
• Assist in answering all general sales and marketing enquiries from colleagues and customers, including brochure requests, internet enquiries and other channels.
• Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
• Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
• Record and follow up sales leads to ensure sales targets are met.
• Ensure that all reports are prepared within the required timescale and are accurate.
• Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
• Develop new contacts and maintain regular and close contacts with all key care influences.
• Identify new sales opportunities and ensure that, where possible, these come to completion.
• Provide flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.

The role involves working very closely with the General Manager. Candidates should be decisive, self‑motivated, proactive, flexible and adaptable. They must be confident and enthusiastic, with a desire to excel in all areas, and possess the ability to prioritise their workload and to work under pressure. Excellent communication, interpersonal, and influencing skills are essential.

How to apply

Send your CV/resume (maximum 16 MB) to the recruitment team. Include your full name and email address in the application.