Sales Director Local Government

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a Gov Tech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

We're seeking a dynamic and experienced Second-Line Sales Leader with expertise in Local Government to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our Public Sector portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment.

You’ll bring a strong understanding of the Local Government landscape including its commercial drivers, procurement frameworks, and transformation agendas and use that insight to shape and execute high-impact sales strategies. This is a hands‑on leadership role, requiring a balance of strategic thinking, operational execution, and people development.

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high-performing leaders.
• Drive commercial success across the Local Government portfolio, identifying and converting strategic opportunities within a complex and evolving market.
• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments.
• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development.
• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance.
• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function.
• Collaborate cross-functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go-to-market execution and customer success.
• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning.

• Proven experience in second-line sales leadership, managing managers and delivering results through others.
• Deep understanding of the Local Government sector within a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities.
• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace.
• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios.
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels.
• Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery.

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

• 25 Days Annual Leave + bank holidays…