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Insurance Claims Handling Assistant

Job in Dudley, West Midlands, NE23, England, UK
Listing for: WMJobs
Full Time position
Listed on 2026-01-27
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Salary/Wage Range or Industry Benchmark: 28598 - 31022 GBP Yearly GBP 28598.00 31022.00 YEAR
Job Description & How to Apply Below

Overview

Dudley Metropolitan Borough Council, Job title Insurance Claims Handling Assistant

Salary £28,598 to £31,022

Grade 6

Hours 37 hours, Permanent

Location Dudley Town Centre

We have an opportunity for an experienced Insurance Claims Handling Assistant. You will be joining an existing Insurance Team within Financial Services. Reporting directly to the Senior Claims Handler / Insurance Manager, you will assist with cases in the small claims team, dealing principally in personal injury and third party property claims associated with Public and Employers liability. Other responsibilities will include (but not limited to) assisting with procurement activities, insurance renewals, internal and external stakeholder communications and day to day administration of the Insurance Programme and systems.

We offer excellent terms and conditions and flexible working subject to business needs.

Workplace Attendance: Working in the office 3+ days a week (pro-rata)
or Onsite full time

Responsibilities
  • Assist with cases in the small claims team, dealing principally in personal injury and third party property claims associated with Public and Employers liability.
  • Support procurement activities, insurance renewals, and day-to-day administration of the Insurance Programme and systems.
  • Engage with internal and external stakeholders and maintain effective communications on insurance matters.
Qualifications / Experience
  • Experience in insurance claims handling, particularly in personal injury and third party property claims.
  • Ability to support procurement activities and manage insurance renewals.
  • Strong administrative skills and stakeholder communication abilities.
Other Information

All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form or interview techniques, please contact Dudley Adult and Community Learning or the HR Resourcing team for assistance.

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness, and may share information internally and with external organisations to protect public funds and prevent or detect crime, where the law allows.

The Council’s Privacy and Disclaimer Statement can be accessed on the website.

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