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Customer Service Rep

Night Concierge: Guest Experience Leader

Job in Dudley, West Midlands, NE23, England, UK
Listing for: Village Hotels
Full Time position
Listed on 2026-01-22
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading hotel chain in the UK is seeking a Night Porter to provide exceptional service during night hours. This varied role requires strong customer service skills, the ability to solve problems efficiently, and initiative to support different departments. Benefits include discounts, wellness programs, and flexible hours. Ideal candidates will understand what great customer service looks like and be able to forge strong relationships with all departments.
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