Administrator, Healthcare Administration, Healthcare

Are you looking for a busy varied role ?

We are looking for an experienced administrator to join our busy Radiology Reception Admin team. You may be expected to work at any of the Trust locations. These include Russells Hall Hospital, Dudley Guest Hospital and Corbett Hospital as well as various community-based sites across the borough.

To attend patients on the CRIS system.

To book appointments using the CRIS system.

To deal with queries regarding referrals or appointments.

To transfer and import Radiology Images.

To update patient details on PAS system.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page:
Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust ()

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

• Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
• NVQ Level 2 in Customer Service
• ECDL

• Understanding of Risk Management, Data Protection and Information Governance
• Keyboard skills, IT and administrative skills.
• Experience of using RIS, and OASIS , IEP or similar systems in a NHS environment
• Understanding of Radiology workflows.
• IT Experience.

• Knowledge and experience of accurate Data Entry on a PC.
• Able to cope in a pressurised environment.
• Previous experience of using MS Office.
• Excellent attention to detail.
• Experience of using Patient Administration System to input and update personal data.

• Able to work using own initiative and as part of a team
• Able to communicate with all levels of staff and members of the public
• Able to fulfill the requirements of the role in a confident and professional manner.
• Able to be flexible and ability to embrace change.
• Experience to coach and mentor new users of system

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.