Hospital Manager

Hospital Manager at Colonial Terrace Animal Hospital summary:

The Hospital Manager will lead daily operations of an AAHA-accredited small animal veterinary hospital, overseeing team culture, recruitment, training, and client experience while managing financial performance (P&L, labor, inventory). The role requires proven management experience—preferably in veterinary, medical, or customer-focused retail settings—strong leadership, communication, and conflict-resolution skills, and responsibility for driving business results and staff development. Employed by Mission Pet Health, the position includes benefits, professional development, and network support within a growing veterinary practice in Dubuque, IA.

At

Colonial Terrace Animal Hospital, P.c., you are joining a highly respected medical team committed to providing AAHA accredited excellence in patient care. This accreditation reflects our commitment to the highest standards of veterinary practice and quality assurance. Our reputation is confirmed by the community, evidenced by our excellent Google rating of 4.9 stars. We are actively looking for veterinary professionals who want to do their best work and become an essential part of our growing practice in Dubuque, Iowa.

We believe our success rests entirely on the skill and dedication of our teammates. You will find a highly supportive environment where collaboration is prioritized, allowing you to focus purely on providing outstanding small animal care. As a teammate here, you are encouraged to grow your specialized interests and advance your career goals, whether that means pursuing advanced credentialing or taking on new responsibilities within the clinic.

You will be supported with the resources and mentorship necessary to succeed professionally alongside our existing dedicated team. Our hospital offers comprehensive small animal care, distinguished by our focus on advanced medical procedures. We offer specialized services in orthopedics, allowing you to expand your surgical and diagnostic skills and work with complex cases right here in Dubuque. Working within an AAHA accredited facility ensures you always have access to the necessary equipment, protocols, and continuing education needed to maintain top-tier patient outcomes.

If you are passionate about practicing quality medicine and furthering advanced procedural skills, this environment is built for your development. Dubuque, Iowa, offers a rich community environment defined by Midwestern accessibility and a high quality of life. Settled along the Mississippi River, Dubuque provides an appealing blend of natural beauty and historical character, ensuring you enjoy a true sense of community outside of the practice.

If you are seeking a location where you can achieve work-life balance while contributing meaningfully to the health of pets in a trusting, local environment, Dubuque provides an excellent opportunity for you.

Your Impact as a Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring to the Team

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As…