Consumer Loan Servicing Representative

Our mission at DuTrac is to be a trusted partner withour members tomake a difference in their lives by working directly with each person to help themachievetheir financial goals. Our staff provides excellent service to our members andbuilds long term relationships to make sure our members succeed in whatever those goals may be.

Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family-friendly culture that provides excellent opportunities for both personal and career growth while providing a competitive salary and benefits package.

• Ensuring the proper documentation of all consumer loans
• Provide tracking of documentation for loan and member service functions
• Insures that assets held as collateral by the Credit Union are properly insured and liens are properly perfected. Follows up on titles not received in a timely manner and contacts appropriate parties for missing documents. Verifies accuracy of shared pledged for share secured loans. Submits GAP and CPI claims
• Processes paid off loans and releases titles
• Responds to members requests; directs titles to branches for member pick up; provides written payoff requests and guarantee of title releases to third parties

• One to three years of similar experience
• Knowledge of lending process is helpful
• Very organized and strong record keeping skills
• Outstanding written and verbal communication skills

This position is full-time and is located in the Dubuque market.

DuTrac Community Credit Union is proud to be an Equal Opportunity Employer.

Apply rac.org/careers

Entry level

Full-time

Sales, General Business, and Education

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