Park Fee Collector - Temporary Term

Overview

General

Summary:

Under supervision of the Parks & Recreation Business Development Manager (BDM) and the Park Division Manager, the Eagle Point Park Fee Collector will assist patrons at the park entrance by performing duties such as collecting park entrance fees, checking season passes, assisting in providing directions, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones; and perform other duties as assigned.

The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values fairness, problem solving and the development of partnerships; and to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

• Greet customers, patrons, or visitors
• Sell Eagle Point Park Season Passes
• Collect park entrance fees
• Prepare receipt records
• Provide attraction or event information to patrons
• Provide patrons with directions to attractions
• Clean facilities and work areas
• Resolve customer complaints or problems
• Maintain supply or equipment inventories
• Verify patron or staff credentials
• Assist individuals with special needs
• Monitor environment to ensure safety
• Keep time card and other records
• Perform other duties as assigned

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Social Perceptiveness - Understanding people's reactions.
• Speech Clarity - Speaking clearly.

• Must be at least 18 years of age.
• Possession of a high school diploma or its equivalent.
• Must be able to work nights and weekends.

• Cashier experience.
• Experience in bookkeeping or general office work, including register use.
• Experience working with the public.

None

Non-exempt