Customer Service Representative
Job in
Dubuque, Dubuque County, Iowa, 52001, USA
Listed on 2026-01-15
Listing for:
Medix
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Assist customers by providing product information and resolving issues;
Handle inquiries via phone, email, or chat with professionalism;
Maintain accurate records of customer interactions and transactions;
Collaborate with team members to improve customer service processes;
Identify and escalate complex issues to appropriate departments;
Stay updated on product knowledge and company policies to ensure accurate information is provided.
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