Claims Coordinator

What our Claims Coordinators do and why it’s important

Cottingham and Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for maintaining and updating our claims system. You will make a direct impact on a daily basis by carrying out the top‑tier services that define Cottingham & Butler and CBCS.

• Provide administrative support to the team
• Input claim data into the software system
• Answer phone calls and provide top‑notch customer service
• Process paperwork
• Order reports, bills, and other documents as requested

• Prior experience in an office or customer service setting
• A competitive spirit and the ability to thrive in a fast‑paced professional environment
• Willingness to learn technical details (insurance background a plus)
• Embodiment of strong personal characteristics such as reliability, attention to detail, and proactive communication

• Flex Spending or HSA
• 401(k) with company match
• Profit‑Sharing/Defined Contribution (1‑year waiting period)
• PTO/Paid Holidays
• Company‑paid short‑term and long‑term disability
• Maternity Leave/Parental Leave

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, who are committed to growing, and who thrive on challenges. Our culture is guided by the theme of “better every day,” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Dubuque, IA – $40,000.00–$70,000.00 – 2 years ago

• Entry level

• Full‑time

• Finance and Sales

• Technology, Information and Internet