Master Plumber

As a Master Plumber on our Columbus team, you will join us on our mission of Bringing Happiness to Every Home by supporting our Installation teams in delivering five-star shower installation and bath remodel experiences to our customers. You will report directly to our General Manager and work closely with our Installation Manager, Lead Installers, and Warehouse/Operations professionals.

Why Work at West Shore Home?

We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories:
Leadership, Purpose & Values, and Compensation & Benefits.

We've got you covered with:

Full-time, year-round W2 employment with a generous benefits package including insurances, Paid Time Off, 401k with company match
Unlimited overtime opportunities that pay up to DOUBLE your normal wage
World-class training programs that promote continuous improvement and a pre-defined career glidepath to level up your career
Company-provided tools and equipment
A vehicle, gas, and drive time covered by West Shore Home

What You'll Contribute

In this role, you can expect to:

Serve as the subject matter expert at your branch for all plumbing-related operations
Balance your schedule with both office (~30%) and field work (~70%)
Review all upcoming jobs with the Installation Manager and obtain applicable permits
Schedule rough-in inspections and help facilitate pre-installation and on-site final inspections
Respond to service calls and assist Installers with plumbing-related questions over the phone or via site visits
Act as primary back up to the Installation Manager and assist with scheduling installations, completing pre-install inspections, and ordering products as needed

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We'll provide you with the training and tools to set you up for success, and we hope that you'll bring:

An active Ohio Master Plumber License in good standing for designated territory
A passion for using your plumbing expertise to develop the skills of those around you
Strong attention to detail
Valid Driver's License
Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

More to Know

Schedule:

Non-exempt role with standard hours Monday - Friday 6:30AM - 3:00PM

Location:

Columbus, OH
Seniority Level: Mid-Senior Level

Our Growth Story

What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal - becoming America's Most Admired Home Remodeling Brand.

We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
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