Director of Sales

Develop Sales Strategies:
Create comprehensive sales plans to achieve the hotel's financial goals for rooms, food and beverage, and event spaces.

Set Pricing & Rates:
Determine room rates and pricing for other hotel services based on market conditions, competitor analysis, and demand.

Conduct Market Research:
Analyze market trends, competitor activities, and customer demand to identify opportunities and refine sales strategies.

Forecast Revenue:
Generate accurate sales forecasts to help the hotel plan for future revenue and manage budgets.

• Lead Sales Teams:
  Oversee and motivate a team of sales professionals, providing guidance and training on sales techniques.
• Monitor Performance:
  Track the daily activities of the sales team and manage their performance against established metrics.
• Coach & Mentor:
  Mentor sales staff on cutting-edge sales techniques and technologies to enhance their skills.

• Solicit New Business:
  Actively seek out new clients and accounts through various channels, including cold calls, mailings, and face-to-face meetings.
• Nurture Client Relationships:
  Build and maintain strong relationships with existing clients, as well as new corporate clients and event planners.
• Negotiate Contracts:
  Draft and negotiate contracts with clients to secure new business and ensure profitable outcomes.

• Collaborate with Marketing:
  Work with the marketing team to develop and execute promotional campaigns and strategies to expand the hotel's client base.
• Utilize Digital Channels:
  Leverage social media, property websites, and other digital tools to achieve revenue goals.
• Cross-Functional Collaboration:
  
  Liaise with other departments, such as revenue management, marketing, and operations, to ensure a unified approach to guest satisfaction and hotel profitability.

• Manage Client Information:
  Oversee and update customer relationship management (CRM) systems with account information and bookings.
• Oversee Events & Banquets:
  Manage sales efforts related to group bookings, conferences, and events held at the hotel.
• Ensure Customer Satisfaction:
  Interact with clients to get feedback on service levels and product quality to identify areas for improvement.