Lead Server; Trainer
Listed on 2026-02-01
-
Restaurant/Food Service
Server/Wait Staff, Catering -
Hospitality / Hotel / Catering
Server/Wait Staff, Catering
Dublin Retirement Village, 6480 Post Road, Dublin, Ohio, United States of America
Job DescriptionPosted Wednesday, January 14, 2026 at 5:00 AM
LEAD SERVER (TRAINER)
10:30AM - 6:30PM
WEDNESDAY- SUNDAY
The Lead Training Server plays a key role in enriching the lives of our residents by leading with heart and delivering Legendary Hospitality
. This role is an active member of the server team and is responsible for training new dining room servers to deliver consistent, high-quality service and exceptional dining experience to our residents and guests.
The Lead Training Server is expected to champion Legendary Hospitality and support a strong, service-focused team culture.
Responsibilities include:
- Provide hands‑on training and guidance for new dining room servers in accordance with Senior Star’s training plans.
- Model and uphold dining service standards, customer service excellence, and teamwork expectations.
- Foster a warm and inclusive environment that helps new associates feel welcomed, confident, and valued.
- Observe and assess the progress of new associates; share timely, constructive feedback with supervisors.
- Coach and encourage new team members through challenges and celebrate milestones and growth.
- Promote Senior Star’s culture, mission, and values — including the Promise to “Do for each other with love.”
- Remain available for support and questions beyond the formal training period.
- Assist with resolving training obstacles; involve leadership as needed.
- Demonstrate flexibility in scheduling to meet onboarding and community needs.
- Adapt positively to workflow or team changes, modeling professionalism and Legendary Hospitality.
Skills and
Qualifications:
- Require a minimum of three years in food service or hospitality experience within a Senior Living Community.
- Service focused, professional demeanor with strong communication and leadership skills.
- Basic knowledge of food safety and sanitation.
- Ability to follow direction and maintain confidentiality.
- Passion for serving seniors and creating Legendary Hospitality experiences.
- Embodies Senior Star’s mission, values, and culture
Schedule:
- Flexible schedule required, including weekends and holidays.
Dublin Retirement Village, 6480 Post Road, Dublin, Ohio, United States of America
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