Restaurant Team Member

Overview

Now Hiring! Restaurant Team Member As a Restaurant Team Member, you are joining a neighborhood sandwich concept that has been feeding customers’ smiles with warm, toasty sandwiches, hot soups, signature salads, hand-dipped shakes, fresh cookies, and other fresh menu items, customized just the way customers want them, for more than 45 years. RRGPB of Ohio - Potbelly promises Fresh, Fast & Friendly service in an environment that reflects the local neighborhood.

Career Advancement and Professional Development:
Opportunities to grow and enhance your skills.

• Demonstrate and reinforce the company's behaviors and values.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently, following the company recipe manual standards.
• Comply with health and safety standards for food, cleanliness, and safety of the shop.
• Maintain personal hygiene standards, including wearing a clean Potbelly uniform.
• Comply with established food safety requirements and practices.
• Comply with shop security and safety standards.
• Be speedy and accurate in fulfilling orders.
• Handle raw and finished waste according to established procedures.
• Make customers really happy.
• Engage in friendly conversation with customers in line.
• Act with a sense of urgency toward all customers in the shop.
• Restock the food line, chips, and cooler.
• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by the Manager or Shift Leader.
• Prepare meats and cheeses for different sandwiches.
• If 18 or older, use the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
• Operate the cash register: handle, balance, and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Take delivery/catering/pickup orders over the phone.
• Other duties as assigned.

• Must be at least sixteen (16) years of age or older.
• Comfortable working in a fast-paced environment.
• Great communication and customer service skills.
• Must possess neat and clean hygiene.

Who We Are:

Potbelly restaurant is owned and operated by Royal Restaurant Group. We are a fast-growing restaurant company focused on our mission to become a compelling place to work, dine, and invest. We achieve this by consistently serving customers high-quality, great-tasting, and affordable food in clean, family-friendly restaurants. We believe that happy, engaged employees provide higher levels of customer service. By creating a superior dining experience, we deliver better results, allowing us to reinvest in our people and our restaurants.

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