Contract Manager - Infrastructure

Company Description

At Turner & Townsend we’re passionate about making the difference – we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

The world is changing, and we have a responsibility to support that change, helping drive it and be part of it.

Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments, and society. Delivering better outcomes that have a positive impact on the world around us.

We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure, and natural resources sectors.

It’s how we’ve made the difference for 75 years. Transforming performance for a green, inclusive and productive world.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website:

The Contract Manager will be responsible for effectively managing the contract requirements of the Client Partner Services Sub-Contracts with Sub-Contractors, Sub-Consultants and Suppliers, ensuring all terms and conditions are being adhered to and service obligations are fulfilled in line with Turner & Townsend’s and the Clients requirements. The role holder under the leadership of Client Partner’s Senior Contract Manager shall ensure that appropriate internal structures are put in place to facilitate the management of the Client Partner Services Sub-Contracts to the satisfaction of Client Partner Management Board.

The role holder shall sit within the centralised Client Partner contract management team.

The Client Partner Services Sub-Contracts Manager shall also assume responsibility for dealing with daily contract issues as they arise to ensure the ongoing and seamless delivery of Client Partner services, as well as to ensure culture of collaboration and partnership within the Client and Sub-Contractors. The role holder shall further assist in the monitoring of Sub-Contractors performance based upon the contractually agreed key performance indicators, and overall, ensure that the Client achieves maximum value for money through the support and development of best practices in contract management.

• Oversee the day-to-day management of the Client Partner Services Sub-Contracts to ensure the ongoing and seamless delivery of Client Partner services.
• Ensure compliance with contract management standards, contractual terms and conditions including reporting requirements, as well as legal, regulatory, and TII policies and procedures, in the execution of the contract administration activities for the Client Partner Services Sub-Contracts.
• Negotiate and manage change orders, new task orders, claims, and dispute resolution processes in accordance with the contract framework.
• Attend and assist in preparation of any early warning or other meetings required by the Client Partner Services Contract.
• Build and maintain positive relationships with project stakeholders, including clients, contractors, and internal teams.
• Provide guidance and training to teams and stakeholders on contract management best practices as well as any advice in relation to the Client Partner Services Sub-Contracts.
• Prepare and review project reports and contract documentation.
• Track contract performance against the KPIs in the Client Partner Services Sub-Contracts and analyse data to identify areas for improvement. Where required, assist in setting up key contractual performance indicators and in the monitoring of same to aide in contract performance management.
• Oversee and manage the contract administration process for the Client Partner Services Sub-Contracts ensuring that any payments due reflect true cost of works in accordance with the contract.
• Identify and mitigate any…