Endpoint Support Engineer

Job Title
* Endpoint Support Engineer (Contract - W2)
* Location
* Onsite - Dublin, Ohio
* Duration
* Contract through the end of the year
* Pay Rate *$30-$45 per hour (W2, based on experience)
* Workplace Type
* 100% Onsite
* Position Overview We are seeking an
* Endpoint Support Engineer (Contractor)
* to support our Digital Endpoint Support organization. This role is designed to take on repeatable, lower level endpoint support work, allowing our engineering teams to be more intentional with how they invest their time.
engineers in this model are treated as
* production engineers*, owning services already in production-including triage and assignment-rather than working exclusively from an incoming queue. This approach enables deeper ownership and skill development for team members, while freeing experienced engineers to focus on thought leadership, forward engineering, and roadmap initiatives. The result is improved platform stability today and stronger, more scalable solutions for the future.
Role Responsibilities As a Digital Endpoint Support Engineer, you will provide handson technical support for corporate endpoint devices and related applications, helping maintain a secure, reliable, and productive digital workplace for aboverestaurant employees.

Key responsibilities include:

* Diagnosing and resolving hardware, software, and connectivity issues across
* Windows, macOS, iOS/iPadOS, and Android
* devices

* Supporting
* Tier 1 and Tier 2
* incidents and service requests, with appropriate escalation when needed

* Assisting with
* device provisioning, deployments, refreshes, and asset lifecycle management
* * Maintaining accurate documentation in
* ITSM tools (Service Now)
* and contributing to knowledge base articles

* Collaborating closely with endpoint engineering, cybersecurity, service desk teams, and managed service partners

* Participating in endpointrelated projects and deployments, including
* Windows and Microsoft 365 initiatives
* * Utilizing endpoint management and identity platforms such as
* Intune and Entra
* Required Qualifications

* * 2+ years of experience
* in IT support, endpoint operations, or equivalent handson experience

* Strong working knowledge of
* Windows 11+, macOS, Microsoft 365*, and basic networking concepts

* Experience with endpoint management tools such as
* Intune, SCCM, JAMF, or M365 Admin
* * Familiarity with enterprise ITSM platforms, preferably
* Service Now
* * Excellent communication skills with a strong customer service mindset

* Ability to
* lift up to 50 pounds
* and
* travel domestically and internationally
* as needed

Preferred Qualifications

* Experience supporting endpoints in
* enterprise or large scale environments
*
* * Microsoft 365 or Endpoint Administrator certifications
* * Exposure to
* scripting or automation
* for endpoint management

* Job Type & Location
* This is a Contract position based out of Dublin, OH.

* Pay and Benefits
* The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)

* Workplace Type
* This is a fully onsite position in Dublin,OH.

* Final date to receive applications
* This position is anticipated to close on Mar 4, 2026.
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About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world…