Manhattan WMS Lead

Responsibilities and Duties

• Lead the end-to-end configuration of Manhattan Active WMS modules including receiving, inventory, picking, packing, shipping, and labor management.
• Translate business requirements into functional configurations and workflows.
• Customize RF workflows, user roles, labeling standards, and reporting tools.
• Provide hypercare support during go-live and post-implementation phases.
• Act as the subject matter expert (SME) for Manhattan Active WMS.
• Troubleshoot and resolve system issues in real-time with warehouse operations.
• Continuously evaluate and improve warehouse processes through system enhancements.
• Create and maintain detailed documentation including configuration records, SOPs, training materials, and process flows.
• Train end-users and provide ongoing support to ensure system adoption and efficiency.
• Lead or support cross-functional projects involving WMS enhancements or new site rollouts.
• Work closely with vendors and internal stakeholders to align system capabilities with business goals.
• Configure and implement Manhattan WMS solutions including Labor Management and SCI Reporting.
• Troubleshoot and provide support for Manhattan solutions.
• Develop software solutions in an agile environment, including requirements definition and functional specification.
• Drive integration meetings to determine system requirements and specifications.
• Drive process and productivity improvements based on analysis of existing operations and system capabilities.
• Ensure alignment of customer and business process enhancement requests with the core system scope.

Mid‑Senior level

Contract

Other