Quality Coordinator

Quality Coordinator

Full-time, Monday-Friday 9am-5pm

Columbus Springs Dublin, part of Lifepoint Behavioral Health, is a nationally recognized healthcare organization with a diversified delivery network across the country. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for mental health and substance use disorders. Our care philosophy focuses on a psychosocial model aimed at reducing suicide rates, addiction-related deaths, reversing declining life expectancy, and enhancing community productivity.

We offer a collaborative work environment, competitive pay, and flexible scheduling to support our team members in providing quality patient care. Join us in Dublin, OH, to build a meaningful career that makes a difference.

Benefits

• Affordable medical, dental, and vision plans for employees and their families
• Up to 16 days of PTO for full-time employees
• 6 paid holidays annually
• Tuition reimbursement
• 401(k) retirement plan
• Flexible spending and health savings accounts
• UKG Wallet - voluntary Earned Wage Access to access pay on your schedule

What you will do in this role:

• Provide excellent customer service to patients and visitors promptly and courteously
• Review patient, family, and other concerns regarding the facility, staff, or programs according to policy
• Organize and prepare materials for meetings
• Investigate patient concerns, take appropriate actions, and mediate to resolve issues promptly
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree in a health-related field preferred
• At least 3 years of experience in a healthcare facility, preferably in a psychiatric setting
• Clinical license preferred
• Proficient in Microsoft Word and Excel; capable of analyzing complex information and applying problem-solving skills
• CPR certification and Crisis Prevention Training (CPI) within 30 days of hire